Classic Wooden Bike – Orange & Brown Handcrafted Toy

At Woodona, customer satisfaction is our top priority. If your product is defective, we’re here to help. Below are the details of our Returns and Refund Policy:

1. Eligibility for Returns

• Items must be unused, in their original packaging, and in the same condition as received.

• Products must be returned within 15 days of the purchase date.

• Customized or personalized items are not eligible for returns, except in cases of damage or defects.

2. Non-Returnable Items

• Customized items, or items bought on sale cannot be returned.

• Certain items with hygiene concerns, like teethers, may also be non-returnable. Please check the product description for more information.

3. Initiating a Return

• To start a return, please contact our customer service team at woodona.in@gmail.com.

• Please include your order number, the reason for the return, and any relevant photos (of the damage).

4. Return Process

• Once your return is approved, we will provide instructions on where to send the item.

• Customers are responsible for the cost of return shipping unless the item arrived damaged or there was an error on our part.

5. Refunds

• After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days via the original payment method.

6. Exchanges

• We replace items only if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please reach out within 48 hours of receiving the product to arrange a replacement or refund.

8. Late or Missing Refunds

• If you haven’t received a refund yet, please check with your bank or payment provider, as processing times vary.

Thank you for shopping with Woodona. We’re committed to ensuring you have an excellent experience, and we appreciate your understanding and cooperation with our Returns and Refund Policy.

At Woodona, customer satisfaction is our top priority. If your product is defective, we’re here to help. Below are the details of our Returns and Refund Policy:

1. Eligibility for Returns

• Items must be unused, in their original packaging, and in the same condition as received.

• Products must be returned within 15 days of the purchase date.

• Customized or personalized items are not eligible for returns, except in cases of damage or defects.

2. Non-Returnable Items

• Customized items, or items bought on sale cannot be returned.

• Certain items with hygiene concerns, like teethers, may also be non-returnable. Please check the product description for more information.

3. Initiating a Return

• To start a return, please contact our customer service team at woodona.in@gmail.com.

• Please include your order number, the reason for the return, and any relevant photos (of the damage).

4. Return Process

• Once your return is approved, we will provide instructions on where to send the item.

• Customers are responsible for the cost of return shipping unless the item arrived damaged or there was an error on our part.

5. Refunds

• After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days via the original payment method.

6. Exchanges

• We replace items only if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please reach out within 48 hours of receiving the product to arrange a replacement or refund.

8. Late or Missing Refunds

• If you haven’t received a refund yet, please check with your bank or payment provider, as processing times vary.

Thank you for shopping with Woodona. We’re committed to ensuring you have an excellent experience, and we appreciate your understanding and cooperation with our Returns and Refund Policy.